Overview
We use Pitchero to hold Carlton CC’s membership database, and to manage communications with parents and players.
At least one parent of all junior players must register with Carlton, and all junior players must be registered by a parent – juniors cannot register themselves.
All club communications relating to junior players (for example availability and selection for matches, or notification of social events) will be sent to parents. Parents can decide – at their discretion – to allow older children also to receive communications and to manage their own availability.
All new members will need to register a parent and child(ren).
Additional steps you might also want to do:
- register a parent also as a player
- add another child
- add another parent
- allow your child to manage their own account
- sign your child up to also play in senior teams.
If you have any problems at any point, please contact juniormembers@carltoncc.co.uk.
Register a parent and children
Parents register themselves using their own name and contact details (not their children’s names).
Registration is simpler on a browser, although it can be done using the Pitchero mobile app. Once you are registered, you can still use the mobile app for everything else.
Registration is in two steps, with a pause in between. Please make sure you return and complete step 2.
Step 1: initial registration
- Join Carlton CC on Pitchero: https://www.pitchero.com/join/
77630 - Apply to be a parent (do not apply for other roles at the moment, you can add them later).
For each child in the family:
- Click Add a Child
- Enter the child’s name
- Pitchero should find your child
- If you do not see your child, please contact juniormembers@carltoncc.co.uk
A Carlton admin will approve the request(s). We’ll do this as soon as possible, but please be patient. Pitchero will notify you when that is done.
Step 2: complete the registration
- Navigate to www.pitchero.com/clubs/carltoncc, or open the mobile app, and sign in.
- Click the avatar at top right (browser) or the 3-bar menu icon at bottom right, then “My Account”
- For each child, click the child’s name, then “Membership info”
- Complete all fields and press “Save changes”.
That’s all you must do now
You and your child(ren) are now registered with Carlton CC. You can stop following these instructions.
However, there are several additional things that some families will want to do. You can do these at any point – now or later in the season. They are described in “Additional registration” immediately below.
Additional registration
Topics covered:
- Register another parent
- Register another child
- Register one or both parents as a player
- Allow your child to manage their own communications, in particular match availability and selection
- Sign a junior up for senior team(s)
Register another parent
If a second parent wants to register, they do almost exactly the same as the first parent.
- Join Carlton CC on Pitchero: https://www.pitchero.com/join/
77630 - Apply to be a parent (do not apply for other roles at the moment, you can add them later).
For each child in the family:
- Click Add a Child
- Enter the child’s name
- Pitchero should find the child registered by the first parent – select that child
- If Pitchero doesn’t find the child, contact juniormembers@carltoncc.co.uk for help – don’t try to add a child who should already be registered.
Both parents will receive all communications relating to their child.
Register another child
If you have one child registered, then want to register another child later:
Using a browser:
Step 1: initial registration
- Navigate to www.pitchero.com/clubs/carltoncc and login
- Click on the avatar in the top right of the page, then click on “Your Account”
- Click on “Your Roles”, then click on “Manage” next to “Parent of”
- Click on “Add a child”
- Type the child’s name – they should already be in Pitchero
- Enter the basic registration details
A Carlton admin will approve the request(s). We’ll do this as soon as possible, but please be patient. You should get a notification from Pitchero when that is done.
Step 2: complete the registration
- Navigate to www.pitchero.com/clubs/carltoncc again, and sign in.
- Click the avatar at top right, then “My Account”
- For each child, click the child’s name in the second menu bar, then “Membership info”
- Complete all fields and press “Save changes”.
Or using the mobile app
Step 1: initial registration
- Open the Pitchero app and choose Carlton CC
- Tap on the 3-bar menu icon at bottom right, then “My Account”
- Tap on “My Roles, then “Manage” next to “Parent for”
- Click on “Add a child”
- Type the child’s name – they should already be in Pitchero
- Enter the basic registration details
A Carlton admin will approve the request(s). We’ll do this as soon as possible, but please be patient. You should get a notification from Pitchero when that is done.
Step 2: complete the registration
- Open the Pitchero app again, and sign in.
- Click the 3-bar menu icon at bottom right, then “My Account”
- For each child, click “[Child]’s info”, carefully check all fields and press “Save changes”
Register as a player
Once a parent has registered themselves and all their children, they may also want to register themselves as a player.
On Windows:
- Login to Pitchero
- Click on the avatar in the top right of the page
- Select “Manage Roles”
- Select “Apply to be a player”, then select the team(s) they want to play for.
On iPad/iPhone:
- Start the Pitchero app and sign in
- Press the 3-bar menu icon at bottom right, then “My Account”
- Press “My Roles”
- Press “Player”, then select the team(s) you want to play for.
Allow a junior to manage their own account
Parents of older juniors will want them to manage their own availability and selection. This decision is at the parent’s discretion; Pitchero’s guideline is that children should be 14 in order to have this access; Carlton’s guidance is:
- Under-16 players are encouraged to register themselves
- Under-14 players may register themselves
- Under-12 players may not register themselves.
Parents who want to set this up should send a message through Pitchero to Martin Firth, or email juniormembers@carltoncc.co.uk.
Thereafter, the parent and the child will receive all communications relating to the child.
Sign a junior up for senior team(s)
Many junior players also play for senior teams, as an important step in their cricket development. Coaches will recommend which teams juniors play for – please do this step only if you have been asked to by a coach.
Using a browser:
- Login to Pitchero
- Click on the avatar in the top right of the page
- Click on the junior’s name in the 2nd menu bar, it’s a faint grey on pale blue, which can be hard to see
- Click on Manage Roles
- Click “Manage” next to “Player for”, then select the teams they play for.
- Start the Pitchero app and sign in
- Tap the 3-bar menu icon at bottom right, then “My Account”
- Tap “My Roles”
- Tap the junior’s name in the top menu bar
- Tap “Manage” next to “Player for”, then select the teams they play for.
This will send a request to Carlton, which we will approve.